Find and then drag the Microsoft Office 2011 folder to Trash. Having been on Microsoft Office 365 for a few months now, we started to notice that when users who had activated software on a PC were removed from Office 365, the software would go into 'grace period' and would continually notify the new user of the PC that there was a problem. ![]() You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office. Office 365 customers get the new Office for Mac first. To completely remove Office for Mac 2011, follow these steps. But, you could expose yourself to serious and potentially harmful security risks. All of your Office for Mac 2011 apps will continue to function. Office for Mac 2011: Support for Office for Mac 2011 ended on October 10, 2017. If you decide to discontinue the use of one of your devices, get a new one, or decide you no longer want Microsoft Office installed, you can uninstall the applications and make available one of your free licenses to use on another device. If still unable to authenticate your license, contact the ITS Service Desk to verify your license.Office 365: Uninstalling Office and Deactivating Licenses. Download and run the Microsoft License Removal Tool. ![]() Note: If you are unable to locate C:\Users\\AppData\Local\Microsoft\Identit圜ache, please follow the below steps to show hidden files.Rename C:\Users\\AppData\Local\Microsoft\Identit圜ache to Identit圜ache.old If you receive the error AADSTS50020 - User account from identity provider does not exist in tenant: Select Office > I am unable to sign-in to activate or use Office apps.Install and run Microsoft Support and Recovery Assistant.Contact the ITS Service Desk to verify your license.If still unable to authenticate your license: Add your account to office with current credentials: Add or remove accounts on your PC ().Start any Office app again and follow the activation prompts. Personally-Owned computers: Download and run the License removal tool to remove all the Office keychain entries. Remove all accounts: Add or remove accounts on your PC () Izzy-managed (University) computers: Go to Applications -> Utilities -> Service Provider Support, find the 'Office 365 License Removal Tool' and click the 'Remove' button.Check Windows settings > Accounts > Access work or school.Close all Office apps to finish the process.įrom any Office app, sign out and sign in using your MUN Login account.After you sign in select Next to continue, Office picks the license automatically and begins the update process.If necessary, sign in using your MUN Login account. ![]() If there is no Change License button, you may need to install Office updates.Under Product Information, select the Change License.Log out and log back into any Office application installed on your device.įrom any Office app, select the File menu and then select Account near the bottom of the menu.Set up Microsoft 365 sign-in for multi-factor authentication. ![]()
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